Refund policy
30-Day Refund Policy
We want you to shop with confidence at Azüria.
If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
Eligibility
To qualify for a return:
- Items must be unworn, unused, and in their original condition.
- Items must include all original packaging.
- Proof of purchase is required.
Refunds
Once your return has been received and inspected, we'll notify you of the outcome.
Approved refunds will be issued to your original payment method within 3–5 business days. Depending on your financial institution, additional processing time may apply.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us immediately with photos so we can resolve the issue as quickly as possible.
Order Cancellations
Orders may only be cancelled before they enter fulfillment.
Once an order has been shipped, it cannot be cancelled.
Contact Us
For all return and refund requests, please contact: